Privacy Practices

Understanding Your Health Information

Each time you visit a hospital, physician, or other healthcare provider, a record of your visit is made in order to manage the care you receive, and to comply with certain legal requirements. United Regional Health Care System understands that the medical information that is recorded about you and your health is personal. The confidentiality of your health information is also protected under both state and federal law.

Who will follow URHCS notice of privacy practices?

  • Any health care professional authorized to enter information into your hospital chart including physicians and other allied health professionals involved in your hospital based care. (Note: Your personal doctor may have different policies or notices regarding the doctor’s use and disclosure of your medical information created in the doctor’s office or clinic.)
  • All departments and units of URHCS
  • Any member of a volunteer group we allow to help you while you are in the hospital
  • All employees, staff, and other hospital personnel

How to Access Our Privacy Documents

Click the links below to view our:

For our Privacy Policy click here.

What to Know About Text Messages

When you sign up for Short Message Service (SMS) messages (text messaging) from United Regional and its affiliates, you’ll receive updates related to your care, including:

  • Appointment reminders
  • Billing alerts
  • MyChart notifications
  • One-time passcodes
  • Prescription updates

To opt out, text STOP to 84749. You’ll receive a confirmation message and no further texts from that number. To rejoin, use MyChart or text HELP to 84749.

Message and data rates may apply. Message frequency may vary. Carriers are not responsible for delayed or undelivered messages.

Need help? Call us at 940-764-7000, or email [email protected].