Understanding Your Health Information

Each time you visit a hospital, physician, or other healthcare provider, a record of your visit is made in order to manage the care you receive, and to comply with certain legal requirements. United Regional Health Care System understands that the medical information that is recorded about you and your health is personal. The confidentiality of your health information is also protected under both state and federal law.

Who will follow URHCS Notice of Privacy Practices:

  • Any health care professional authorized to enter information into your hospital chart including physicians and other allied health professionals involved in your hospital based care. (Note: Your personal doctor may have different policies or notices regarding the doctor’s use and disclosure of your medical information created in the doctor’s office or clinic.)
  • All departments and units of URHCS
  • Any member of a volunteer group we allow to help you while you are in the hospital
  • All employees, staff, and other hospital personnel

Click to download printable Adobe PDFs of our Corporate Compliance Plan, Notice of Privacy Practices and Notice of Privacy Practices in Spanish.

United Regional SMS Terms and Conditions

When you sign up for text (SMS) messages from United Regional and its affiliates, you are signing up to receive text messages related to your relationship with United Regional and its partners, affiliates, and Connect sites, if applicable, including updates related to your visits, MyChart account, one-time passcode, billing notifications, prescription reminders, and care management.

You can opt-out of SMS messages by texting STOP to this number (the respective short code). Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to join again, sign up using MyChart or text HELP to this number (the respective short code).

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at (940) 764-7000 or by email at UR_SMSServices@unitedregional.org.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.

Click here for our Privacy Policy. Contact us at (940) 764-7000 or by email at UR_SMSServices@unitedregional.org.

When you sign up for text (SMS) messages from United Regional and its affiliates, you are signing up to receive text messages related to your relationship with United Regional and its partners, affiliates, and Connect sites, if applicable, including updates related to your visits, MyChart account, one-time passcode, billing notifications, prescription reminders, and care management.

You can opt-out of SMS messages by texting STOP to this number 84749. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to join again, sign up using MyChart or text HELP to this number 84749.

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at (940) 764-7000 or by email at UR_SMSServices@unitedregional.org.

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.

Our Privacy Policy is located at ‘https://www.unitedregional.org/wp-content/uploads/2019/04/Revised_NPP_URHCS-04-2019.pdf’. Contact us at (940) 764-7000 or by email at UR_SMSServices@unitedregional.org.